Online Courses: An analysis of student satisfaction

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Franza, T., Williams, D., Morote, E.S. & Cunningham, J. (2009). Online Courses: An analysis of student satisfaction. In I. Gibson et al. (Eds.), Proceedings of Society for Information Technology & Teacher Education International Conference 2009 (pp. 365-369). Chesapeake, VA: AACE.
Retrieved from http://www.editlib.org/p/30619.

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Conference Information

Society for Information Technology & Teacher Education International Conference (SITE) 2009
Charleston, SC, USA
March 2, 2009
ISBN 1-880094-67-3
  Ian Gibson, Roberta Weber, Karen McFerrin, Roger Carlsen & Dee Anna Willis
AACE

More Information on SITE
Table of Contents

Authors

Thomas Franza, David Williams, Elsa-Sofia Morote, Jean Cunningham, Dowling College, United States

Abstract

Abstract: The purpose of this study was to determine if existing student or instructor technological abilities affect student perceptions of differences in distance and traditional learning classes. Participants of this study were 57 students who were enrolled in at least one distance learning course in the Spring and Summer semesters of 2005 in a small liberal arts college on Long Island. Using Pearson Correlation method, the study results indicated there is no relationship between a student’s perspective of their technical abilities and their satisfaction with online courses, however their perception of their instructor’s technical abilities did affect their sense of satisfaction. Student sense of satisfaction with the distance learning experience was not as high as traditional classroom experiences largely because of social interaction issues.

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