International Journal of Educational Research
2002 Volume 37, Number 1
Table of Contents
Number of articles: 6
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Concepts of workplace knowledge
John Stevenson
This chapter introduces and draws upon the other papers in this volume to address the issue of how task performance is achieved in workplace settings and the extent to which the knowledge needed... More
pp. 1-15
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Situated literacies at work
Jean Searle
In this chapter socio-cultural models of language in use are drawn upon in order to examine a single proposition, namely, if communicative competence were a generic skill, then it would be the same... More
pp. 17-28
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Delimiting numerical knowledge
Clive Kanes
pp. 29-42
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The knowledge required for database software use
Fred Beven
The research described in this chapter draws upon theories of situated cognition to examine the kinds of knowledge used by motel front office personnel to manipulate computer software as a tool for... More
pp. 43-65
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Complex problem solving in a workplace setting
Howard Middleton
This chapter addresses the nature of complex problems in the tourism and hospitality industry, and the way in which workers within that industry identify and attempt to solve those problems. The... More
pp. 67-84
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Normative nature of workplace activity and knowledge
John Stevenson
In this chapter, activity in the front offices of selected motels is examined for its normative content. The data were collected by videotaping actual activities in a range of motels, differing in ... More
pp. 85-106